Required activity
The organization plans, implements and controls the processes to satisfy its information security requirements and to realize its information security objectives. The organization keeps documented information as necessary to possess confidence that processes are administered as planned. The organization controls planned changes and reviews the results of unintended changes, and ensures that outsourced processes are identified, defined and controlled.
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Implementation Guideline
The processes that a corporation uses to satisfy its information security requirements are planned, and once implemented, they’re controlled, particularly when changes are required. Building on the design of the ISMS, the organization performs the required operational planning and activities to implement the processes needed to fulfil the knowledge security requirements.
Processes to satisfy information security requirements include:
- ISMS processes (e.g. management review, internal audit);
- Processes required for implementing the knowledge security risk treatment plan.
Implementation of plans leads to operated and controlled processes.
The organization ultimately remains liable for planning and controlling any outsourced processes so as to realize its information security objectives. Thus, the organization needs to:
- Determine outsourced processes considering the knowledge security risks associated with the outsourcing;
- Make sure that outsourced processes are controlled (i.e. planned, monitored and reviewed) during a manner that gives assurance that they operate as intended (also considering information security objectives and therefore the information security risk treatment plan).
After the implementation is completed, the processes are managed, monitored and reviewed to make sure that they still fulfil the wants determined after understanding the requirements and expectations of interested parties. Changes of the ISMS operational are often either planned or they occur unintended. Whenever the organization makes changes to the ISMS (as a result of planning or unintentionally), it assesses the potential consequences of the changes to regulate any adverse effects.
The organization can get confidence about the effectiveness of the implementation of plans by documenting activities and using documented information as input to the performance evaluation processes laid out in Clause 9. The organization therefore establishes the specified documented information to stay.
The processes that are defined as a result of the design described in Clause 6 should be implemented, operated and verified throughout the organization. the subsequent should be considered and implemented:
- Processes that are specific for the management of data security (such as risk management, incident management, continuity management, internal audits, management reviews);
- Processes emanating from information security controls within the information security risk treatment plan;
- Reporting structures (contents, frequency, format, responsibilities, etc.) within the knowledge security area, for instance incident reports, reports on measuring the fulfillment of data security objectives, reports on performed activities;
- Meeting structures (frequency, participants, purpose and authorization) within the knowledge security area. Information security activities should be coordinated by representatives from different parts of the organization with relevant roles and job functions for effective management of the knowledge security area.
- Plan their implementation and assign tasks, responsibilities, deadlines and resources;
- Implement changes consistent with the plan;
- Monitor their implementation to verify that they’re implemented consistent with the plan;
- Collect and retain documented information on the execution of the changes as evidence that they need been administered as planned (e.g. with responsibilities, deadlines, effectiveness evaluations).
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For observed unintended changes, the organization should:- Review their consequences;
- Determine whether any adverse effects have already occurred or can occur within the future;
- Plan and implement actions to mitigate any adverse effects as necessary;
- Collect and retain documented information on unintended changes and actions taken to mitigate adverse effects.
- Determine all outsourcing relationships;
- Establish appropriate interfaces to the suppliers;
- Address information security related issues within the supplier agreements;
- Monitor and review the supplier services to make sure that they’re operated as intended and associated information security risks meet the risk acceptance criteria of the organization;
- Manage changes to the supplier services as necessary.
Clause 8.2 Information security risk assessment
Required activity
The organization performs information security risk assessments and retains documented information on their results.
Implementation Guideline
When performing information security risk assessments, the organization executes the method defined. These assessments are either executed consistent with a schedule defined beforehand, or in response to significant changes or information security incidents. The results of the knowledge security risk assessments are retained in documented information as evidence that the method in 6.1.2 has been performed as defined. Documented information from information security risk assessments is important for information security risk treatment and is effective for performance evaluation.
Organizations should have an idea for conducting scheduled information security risk assessments. When any significant changes of the ISMS (or its context) or information security incidents have occurred, the organization should determine:
- Which of those changes or incidents require a further information security risk assessment;
- How these assessments are triggered.
The level of detail of the risk identification should be refined step by step in further iterations of the knowledge security risk assessment within the context of the continual improvement of the ISMS. A broad information security risk assessment should be performed a minimum of once a year.
Clause 8.3 Information security risk treatment
Required activity
The organization implements the knowledge security risk treatment plan and retains documented information on the results of the knowledge security treatment.
Implementation Guideline
In order to treat information security risks, the organization must perform the knowledge security risk treatment process defined in 6.1.3. During operation of the ISMS, whenever the risk assessment is updated consistent with 8.2, the organization then applies the risk treatment consistent with 6.1.3 and updates the risk treatment plan. The updated risk treatment plan is again implemented. The results of the knowledge security risk treatment are retained in documented information as evidence that the method in 6.1.3 has been performed as defined.
The information security risk treatment process should be performed after each iteration of the knowledge security assessment process in 8.2 or when the implementation of the risk treatment plan or parts of it fails. The progress of implementation of the knowledge security risk treatment plan should be driven and monitored by this activity.
Questions related to this topic
- Explain ISO 27001 Clause 8.1, Clause 8.2, Clause 8.3 Operational planning & control?
- What is Operational planning & control?
- Explain ISO 27001 Clause 8.1 with Operational planning & control?
- Explain Clause 8.3 Operational planning & control?
- Explain Operational planning & control?
ISO 27001 Requirements
ISO 27001 Annex A Controls
Annex A.5 Information Security Policies Annex A.6 Organization of Information Security Annex A.6.2 Mobile Devices and Teleworking Annex A.7 Human Resource Security Annex A.7.2 During Employment Annex A.7.3 Termination and Change of Employment Annex A.8 Asset Management Annex A.8.1.3 Acceptable Use of Assets & A.8.1.4 Return of Assets Annex A.8.2 Information Classification Annex A.8.2.2 Labeling of Information & A.8.2.3 Handling of Assets Annex A.8.3 Media Handling Annex A.9 Access Control Annex A.9.1.2 Access to Networks and Network Services Annex A.9.2 User Access Management Annex A.9.2.3 Management of Privileged Access Rights Annex A.9.2.4 Management of Secret Authentication Information of Users Annex A.9.2.5 Review of User Access Rights Annex A.9.2.6 Removal or Adjustment of Access Rights Annex A.9.3 User Responsibilities Annex A.9.4 System and Application Access Control Annex A.9.4.4 Use of Privileged Utility Programs Annex A.9.4.5 Access Control to Program Source Code Annex A.10 Cryptography Annex A.11 Physical and Environmental Security Annex A.11.2 Equipment Annex A.11.1.3 Securing Offices, Rooms and Facilities Annex A.11.1.4 Protecting Against External and Environmental Threats Annex A.11.1.5 Working in Secure Areas Annex A.11.1.6 Delivery and Loading Areas Annex A.11.2.4 Equipment Maintenance Annex A.11.2.5 Removal of Assets Annex A.11.2.6 Security of Kit and Assets Off-Premises Annex A.11.2.7 Secure Disposal or Re-use of Equipment Annex A.11.2.8 Unattended User Equipment Annex A.11.2.9 Clear Desk and Clear Screen Policy Annex A.12 Operations Security Annex A.12.2 Protection from Malware Annex A.12.3 Backup Annex A.12.4 Logging and Monitoring Annex A.12.5 Control of Operational Software Annex A.12.6 Technical Vulnerability Management Annex A.12.7 Information Systems Audit Considerations Annex A.13 Communications Security Annex A.13.2 Information Transfer Annex A.13.2.3 Electronic Messaging Annex A.13.2.4 Confidentiality or Non-Disclosure Agreements Annex 14 System Acquisition, Development and Maintenance Annex A.14.1.2 Securing Application Services on Public Networks Annex A.14.1.3 Protecting Application Services Transactions Annex A.14.2 Security in Development and Support Processes Annex A.14.2.3 Technical Review of Applications after Operating Platform Changes Annex A.14.2.4 Restrictions on Changes to Software Packages Annex A.14.2.5 Secure System Engineering Principles Annex A.14.2.6 Secure Development Environment Annex A.14.2.7 Outsourced Development Annex A.14.2.8 System Security Testing Annex A.14.2.9 System Acceptance Testing Annex A.14.3 Test data Annex A.15 Supplier Relationships Annex A.15.1.2 Addressing Security Within Supplier Agreements Annex A.15.1.3 Information and Communication Technology Supply Chain Annex A.15.2 Supplier Service Delivery Management Annex A.16 Information Security Incident Management Annex A.16.1.2 Reporting Information Security Events Annex A.16.1.3 Reporting Information Security Weaknesses Annex A.16.1.4 Assessment of and Decision on Information Security Events Annex A.16.1.5 Response to Information Security Incidents Annex A.16.1.6 Learning from Information Security Incidents Annex A.16.1.7 Collection of Evidence Annex A.17 Information Security Aspects of Business Continuity Management Annex A.17.1.3 Verify, Review and Evaluate Information Security Continuity Annex A.18 Compliance Annex A.18.1.3 Protection of Records Annex A.18.1.4 Privacy and Protection of Personally Identifiable Information Annex A.18.1.5 Regulation of Cryptographic Controls Annex 18.2 Information Security Reviews
About ISO 27002
- ISO 27002 – INTRODUCTION
- ISO 27002 Information technology Security techniques Code of practice for information security controls
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